Privacy Policy

Overview

Ignite Arcade operates Ignite Arcade at 8125 Skokie Blvd, Skokie, IL 60077. This policy describes the personal information we collect when you visit this site, submit an event inquiry, or contact us, how we use that information, and the choices you have. By using the site you agree to this policy.

Information we collect

We collect information in three categories. We list each one with the kind of data it includes so you can see what we have.

Identifiers

Name, email address, phone number, and any other contact information you give us when you submit an event inquiry, sign up for a list, or message us directly.

Commercial information

Details about the event you are planning, including event date, guest count, budget range, package interest, and any notes you add to the inquiry form.

Internet and network activity

Standard server logs (IP address, browser type, pages viewed, timestamps) and, if you consent, analytics events that show how you move through the site. You can change your consent any time from the cookie banner.

Sources

We collect information directly from you when you fill out a form, send us an email, or call. We also collect technical information automatically through cookies and similar technologies when you browse the site.

How we use information

• Respond to your event inquiry and book your reservation.
• Send you details about your event, including confirmations, follow-ups, and reminders.
• Improve the site and the booking experience based on how visitors use it.
• Comply with legal obligations and protect our rights and the safety of our guests.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Who we share with

We share information with service providers that help us run the site and process event bookings. They handle the information only to perform services for us.

• Tripleseathosts our event inquiry form. When you submit an inquiry, the form data goes to Tripleseat’s booking system so our events team can respond.
• Google provides analytics that, with your consent, show us aggregate site usage. Google also serves the reCAPTCHA challenge that protects the inquiry form from spam.
• Vercel hosts the site and processes server logs needed to deliver pages.

We may also share information when required by law, to enforce our terms, or to protect rights, property, or safety.

Cookies and tracking

The site uses cookies for two purposes: keeping the site working (essential cookies) and, only if you consent, measuring site usage with Google Analytics (analytics cookies). The cookie banner lets you accept or decline analytics cookies. Your choice is stored in a cookie called ignite-consent. You can change your choice at any time by clearing that cookie or by using the cookie banner if we re-prompt you.

Your rights under California law

If you are a California resident, the California Consumer Privacy Act gives you the rights below. We honor these rights for all visitors regardless of state.

• Right to know. Ask what personal information we hold about you and how we use it.
• Right to delete. Ask us to delete personal information we collected from you.
• Right to correct. Ask us to correct inaccurate personal information.
• Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. This right still applies if our practices ever change.
• Right to non-discrimination. We will not deny service, charge a different price, or give you a lower level of service for using your privacy rights.

To use any of these rights, email events@ignitegaming.com with the subject line “Privacy request.” We may ask for information that confirms you are the person the request is about.

Sale and sharing

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We have not done so in the past twelve months.

Children

The site is not directed at children under 13 and we do not knowingly collect personal information from children under 13. Parents and guardians plan kids parties through this site; when they do, the contact information is theirs, not the child’s. If you believe a child under 13 has given us personal information, contact us and we will delete it.

Contact

For questions about this policy or about how we handle your information, contact:

Related

See also our Terms of Use.